Alex Snotherly and his team are fantastic. I’m a long time customer, since 1997 and couldn’t be happier with the personalized customer service I continue to receive each and every year. Their representative Javiera Coe is awesome. Each year she takes the time to review my policy with me to ensure we continue to get great rates with outstanding coverage for our family. During a recent claim I had a slight difference of opinion with the corporate claims adjuster. Javi acted as our advocate to ensure we were treated fairly. This local agency is truly on it customers’ side.