Alex Snotherly

Principal Agent


Phone: (919) 832-5832

Email: alex@snotherlyinsurance.com


Born and raised right here in Raleigh, NC. I am married and have two daughters that I continue to learn with and admire greatly. I have lived and worked in Charlotte and Old Saybrook, CT. I graduated from East Carolina University with a BS in Urban and Regional Planning. I like to run and have completed several  1/2 marathons. I have completed a Spartan Race. That likely is my last also. I like to work with my hands, building and tearing things up…..especially construction-related. I also enjoy hot yoga and of course, spending time with my wife and dog. The hot yoga practice might seem “peculiar” to some, especially if you have never tried it. You are intentionally in a place where you sweat more than you can imagine. Another fact about me is that I am a Guardian Ad Litem volunteer supporting youth in Foster Care!

Carol Hegel

Agency Operations Manager


Phone: (919) 832-5832

Email: carolh@snotherlyinsurance.com


I was licensed in 1992 and have enjoyed many years in the business helping others protect what’s important to them. I owned my own Agency for 20 years. I enjoy explaining insurance to my clients. It sounds basic but I find that most people just don’t understand how it works. I take the time to break it down so it makes sense.


I grew up just outside of the Triangle in Guilford County but headed East to UNCW where I graduated with a degree in Economics. After College I moved to Raleigh and have loved my many years here in the Capital City. I was recently married and I enjoy traveling and spending time with my children. I like to spend most of my free time in front of the TV catching up on my favorite series. I love to cook and pair wines with my dinners.

Javiera Milan

Licensed Sales and Service Rep


Phone: (919) 832-5832

Email: javi@snotherlyinsurance.com


I have been a Licensed Sales and Service Representative with the Snotherly Insurance Agency since 2010. I’m very familiar with our clients and do my best to advise them based on their insurance needs. Here at the Snotherly Agency we always have our client’s best interest at heart. I also am the Sales and Service Representative for our Latino clients as I am bilingual; fluent in English and Spanish.


I am originally from South America, grew up in South Florida and have been in North Carolina since 2006. Between my husband and I, we have 5 children so there is never a dull moment in our house! My ideal weekend would be doing something fun with our kids and a nice dinner out with my husband and our closest friends. I also love traveling, especially to the Caribbean!

Collin McDonald

Insurance Specialist


Phone: (984) 292-1526

Email: collin@snotherlyinsurance.com


I have a degree in Risk Management and Insurance from Appalachian State University.  From graduation in 2016, I jumped right into this industry. I mainly handle commercial lines but have personal insurance expertise as well.  I was born and raised in Raleigh, NC.  I love the outdoors, especially snowboarding, hiking, and being on the water with my lab, Boone -- on the bow of my boat with his tongue hanging out!  I love being at the mountains, beach, or lake, and I am also a big bow hunter, mainly for whitetail deer. I love to cook, and food is a huge passion of mine -  I cook just about every meal of the week!


I have been on a building mission trip to Peru and helped with construction and caring for children as well as helping spread the everlasting Gospel of Jesus Christ as I believe we are all called to do.

Tracy Whitley

Commercial Service Representative


Phone: (919) 872-5080

Email: tracy@snotherlyinsurance.com


I have 30+ years of combined experience in servicing personal and commercial lines insurance. I enjoy helping customers and answering questions concerning their insurance needs. I grew up in Hurt, Virginia, and moved to the Raleigh area in 1980. I really enjoy spending time with my family when they have free time and spending time with our 3 dogs. I enjoy spending time at home.

Karen Barrilas

Hispanic Customer Service Representative


Phone: (919) 832-5832

Email: karen@snotherlyinsurance.com


I have worked with The Snotherly Agency since 2014. I enjoy working with the Hispanic community, and I love helping and educating them on how to do the right things when insuring their home, cars, and businesses. I love solving problems and helping them with any questions or concerns they may have.


I am originally from Central America, Guatemala, and moved to North Carolina in 1999. I

attended Millbrook High School and Instituto Cazion Raleigh Music Institute. In my free time, I

love to walk with my 2-year-old dog, Teddy, and my boyfriend. On the weekends, I spend time

with my family and love to cook. My family and I attend Primera Asamble de Dios de Raleigh,

where my twin sister and I sing and lead the worship on Sundays, which is one of the greatest

giŌs that God has given us. I love to share my faith and my miracles with others.


I love helping people with kidney issues and advising them on how kidney transplant works.

Barb Ramsay

Commercial Service Specialist


Phone: (919) 832-5832

Email: barb@snotherlyinsurance.com


I have worked with The Snotherly Agency for 15 years. I enjoy working with our clients and the members of The Snotherly Team.


I grew up in Seabrook, Maryland where I graduated from High school in 1984. I enjoy my days off catching up on Pure Flix. I enjoy checking out the community yard sales and searching for a good deal.


I volunteer at my church wherever I am needed.

Mark McDonald

Senior Associate


Phone: (919) 872-5082

Email: mark@snotherlyinsurance.com


I have been licensed in Property and Casualty insurance since 1994 – writing both personal and commercial lines of insurance. I am excited for our customers as this industry grows with new technology to help provide better services and claims handling.


I grew up in North Raleigh. I am a graduate of East Carolina University. I enjoy talking about insurance and sports. 


I love coaching youth sports in our community. I thrive and specialize in placing unusual and high-risk insurance needs for our customers.

Carol Potter

Personal Lines Account Manager


Phone: (919) 832-5832

Email: carol@snotherlyinsurance.com


I have been with The Snotherly Agency since 2003. I love educating and advising so that my clients have the products that best meet their needs. I was raised here in Raleigh. I went to NCSU but married a long-term Duke family, so we are Duke fans but will always love the Wolfpack, too. 


If you ask me about my perfect weekend, it would involve playing with my grandbabies, coffee with a friend, and dinner with my husband and our close friends. I’m also really passionate about foster care and adoption. I love my grandbabies! I have 14, ranging in age from 2-15 years old. I also love chocolate chip cookie dough, and I love to sing.

Skye Marquez

Customer Service Representative


Phone: (919) 832-5832

Email: skye@snotherlyinsurance.com


I grew up in Garner, NC. I started working at Snotherly in 2016 and became a licensed agent in

2020. 


I welcomed my beautiful daughter in 2022. I enjoy running around after her and making

amazing memories. I help Delta Airlines/RDU out when they have activities. One year, I helped

with Kaboom, where we helped build a playground. Another time, I helped with Sound the Alarm. I try to make myself available to help when Delta/RDU does blood drives.

Ronda Massey

Commercial Account Manager


Phone: (919) 832-5832

Email:ronda@snotherlyinsurance.com


I started in the insurance industry ages ago…back in 1990! What excites me most about my career with Snotherly Insurance is that with each client, I have the opportunity to partner with them to protect their assets and help make their dreams a reality. Every team member we have contributes their individual, exceptional talent and that makes us an awesome “team”.


I was born and raised in Upstate NY. In 1989 I relocated to NC and have made NC my home away from home. I enjoy laughing, reading, music, and spending time with my (adult) children and grandson. You will often find me perfecting my practice at the Dojang (Taekwondo) or a yoga studio.

Ben Snotherly

Associate Agent


Phone: (919) 832-5832

Email: ben@snotherlyinsurance.com


I am a Raleigh native. I have been licensed in Property & Casualty and Life insurance since 2020. What motivates me in the workplace is being able to connect with and help the community that has

had such a strong impact on my life. I love being able to competitively rate and ensure all that need

insurance services.


I attended Athens Drive High School and NC State University. During my personal time, I enjoy watching NC State, the Panthers, and the Braves. Something my customers may not know about me is my guilty pleasure is Mountain Dew! 


I spend my free time watching sports or relaxing with my wife, our two boys, our golden retriever, and two cats. We attend Hope Community Church and it has a big role in our lives. My wife is on the Worship Team and leads the services in songs many weekends.

Share by: